Responsible.

Company: TROCOMP, SA
VAT NUMBER A17205873
Dir. Postal: C/Cadí s/n (Polígon Industrial) CELRÀ 17460 Girona ES.
E-mail: info@trocompsa.com

Purpose of the processing of your personal data.

We will process your personal data provided through our web forms to:

• To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
• To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
• Comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.
• Where appropriate, sending commercial communications relating to goods or services that make up our business, and/or news or newsletters related to our industry.
• Manage and send you the requested quotation.
• We manage your data to schedule the requested appointment.
• Manage, administer, monitor your activity on the built-in blog/forum.
• Customers

• We will process your personal data provided through our web forms to:

• • The management of the commercial relationship.
  • The provision of the services you have contracted with us.
  • Handling of the shipment and reception of the product purchased through this website.
  • Administrative, accounting and tax management.
  • To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
  • To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
  • Where appropriate, sending commercial communications relating to goods or services that make up our business, and/or news or newsletters related to our industry.
  • Comply with the legal obligations that are directly applicable to us and regulate our activity.
  • To protect and exercise our rights or respond to claims of any kind.

Legal basis for processing.

• USERS/NAVIGATORS ON THE WEBSITE OF THE RESPONSIBLE PARTY.
  • In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
  • In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.
• CUSTOMERS
  • Execution of a contract to which it is a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
  • In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.

Time periods or criteria for data retention.

Data lockout period:

• THE CIVIL CODE. Between 5 or 15 years, depending on the case, in accordance with the provisions of article 1964.2 of the aforementioned law.
• THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of Article 30 of the aforementioned law. It applies to business information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
• THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned law. Applies to information related to tax obligations.
• LAW 10/2010, OF APRIL 28, 2010, ON THE PREVENTION OF MONEY LAUNDERING AND FINANCING OF TERRORISM. For 10 years in accordance with the provisions of 25 of the law.

Automated decisions and profiling.

The website does not make automated decisions or create profiles.

Target audience.

For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

• Judges and Courts.
• State Security Forces and Corps.
• Other competent public authorities or bodies, when the data controller has a legal obligation to provide the personal data.

International data transfers.

The organization does not make any International Data Transfer.

Rights.

Data subjects may at any time and completely free of charge exercise their rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to the processing, request the portability of their personal data (whenever technically possible) or withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address indicated above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address info@trocompsa.com, with subject “UNSUBSCRIBE” or by clicking on the section of the mail *to unsubscribe*.

Truthfulness of the data.

The interested party guarantees that the data provided are true, accurate, complete and up to date; and undertakes to inform of any change regarding the data provided, through the channels provided for this purpose and indicated in point one of this policy. It shall be liable for any damage or harm, both direct and indirect, that it may cause as a consequence of the breach of this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause to them, exempting the organization from any liability arising from the lack of compliance with this obligation.

Contact form.

Basic information on data protection – In accordance with the RGPD and the LOPDGDD, TROCOMP, SA. will process the data provided, in order to answer the questions and / or complaints raised through this form and provide the requested information. With your prior consent, we will send information related to [la actividad/ los productos/ los servicios] offered by TROCOMP, SA. the [grupo] You may exercise, if you wish, the rights of access, rectification, deletion, and others recognized in the aforementioned regulations. For more information about how we are treating your data, please access our privacy policy.